FAQs

OUR MEALS

Why Should I Order From Pro Body Meals?

We believe that clean eating should be full of flavour so it does not feel like a chore when it comes to meal time! All of our meals have been created and cooked by our professional chefs and nutrition experts. We do not include any additives, refined sugars or sweeteners.

Our meals are inspired from various cuisines such as Mexican, Italian, Indian and Japanese. We use fresh ingredients and high quality meat including Free Range Chicken and Grass Fed Beef that is locally sourced where possible.

What Is The Best Before Date Of The Meals?

We recommend that you refrigerate all meals when your delivery arrives. Meals should be consumed within 5 days. If you think you have ordered extra, simply freeze them to last longer.

Do You Cater For Vegetarians and Vegans?

Yes! See our menu for the Vegetarian and Vegan options. We also have options to choose from if you only eat Dairy Free, Gluten Free or Paleo!

How Do I Know How Many Calories I Am Eating?

See our menu for the calories and nutritional information of every item on our menu.

Can The Meals Be Eaten Cold?

Yes, all meals can be eaten hot or cold. Simply microwave for 2 minutes to enjoy hot meals. You can also heat the meals in the oven – just remove the food from the plastic container.

SHOPPING INFORMATION

Where Do You Deliver?

We are a UK based meal prep company and deliver all over the UK.

What Shipping Methods Are Available?

Once your post code has been entered for the shipping details, it will determine whether you will pay for local delivery (£4.00) or UK delivery (£5.00). Free delivery when you spend £35 or more! 

Local delivery is applied to all post codes beginning with B43, B71, B74, WS1, WS2, WS3, WS4, WS5 & WS10.

When Will My Meals Arrive?

Order by midnight on Friday each week to have your meals dispatched the following Monday. Any orders placed after this time will be prepared and delivered the following week. When there is a Bank Holiday, deliveries will be dispatched on the Tuesday.

Meals take 1-2 days to arrive. All meals are packed in Icertech Quality Chilled packaging so stay chilled for up to 72 hours.

What Happens If I’m Not Home For The Delivery?

We highly recommend that someone is at home on the day of delivery due to the meals being fresh. If no body is at home, the courier company will take it to the local pick up point which is usually an off licence or shop closest to your address where you can collect the package from or delivery will be attempted again. All meals are packed in Icertech Quality Chilled packaging so stay chilled for up to 72 hours, but we cannot take responsibility for damaged meals if you rearrange delivery for another day or do not collect your package from the pick up point.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept all major credit and debit cards.

You can also pay by PayPal.

Is Buying Online Safe?

Yes, we are a SSL certified organisation. You will see the beginning of our URL begins with HTTPS instead of HTTP. Some browsers will also say ‘Secure’ or show a padlock icon. This makes sure that all sensitive information such as payment details and login information is encrypted, providing privacy and critical security.

Any unanswered questions? Contact Us